Business Analyst

Description :

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

JobTitle: Business Analyst

Job Grade: 10

Job Location: Puducherry, India

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:
Collecting and analyzing data for potential business expansion.
Performing requirements analysis.
Prepare technical reports by collecting, analyzing and summarizing information and trends
Recommend controls by identifying problems; writing improved procedures
Improve systems by studying current practices; designing modifications
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Updating, implementing and maintaining procedures.
Maintain user confidence and protect operations by keeping information confidential
Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Review a variety of areas including operations, purchasing, inventory, distribution and facilities
Understand and communicate the financial and operational impact of any changes
Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
Conducting meetings and presentations to share ideas and findings.
Leading ongoing reviews of business processes and developing optimization strategies.
Performing user acceptance testing.
Determine and develop user requirements for systems in production, to ensure maximum usability
Testing business processes and recommending improvements
Prioritizing initiatives based on business needs and requirements.
Ensuring solutions meet business needs and requirements.
Allocating resources and maintaining cost efficiency.
Validate resource requirements and develop cost estimate models
Contribute to team effort by accomplishing related results as needed
Providing leadership, training, coaching, and guidance to junior staff.
Working closely with Cross functional teams and managerial staff.
Work with executive management to review job responsibilities and alter employee and departmental tasks based on company needs
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Effectively communicating your insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Managing projects, developing project plans, and monitoring performance.
Serving as a liaison between stakeholders and users.
Monitoring deliverables and ensuring timely completion of projects.
Documenting and communicating the results of your efforts.
Skills and Qualifications:
Bachelor’s degree or higher in business analysis, business administration, finance or related field
A minimum of 5 years experience in business analysis or a related field.
Highly proficient technical writing capabilities
Exceptional communication/ interpersonal skills.
Exceptional analytical, conceptual thinking skills and problem-solving abilities.
Advanced Excel and technical skills.
Experience creating detailed reports and giving presentations.
Extensive experience with data visualization
Excellent documentation skills.
Practical experience generating process documentation and reports
Excellent communicator with the ability to translate data into actionable insights
Must be able to work effectively with minimal supervision
Ability to work with management at every level
Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives
Experience working with senior decision makers
Extremely organized with strong time-management skills
Demonstrates a sense of urgency for customers
Applies functional expertise to improve financial and operational results, and customer satisfaction measurements
Ability to identify and remove obstacles to ensure organization results are achieved
ADDITIONAL REQUIREMENTS:
Preference for candidates having knowledge in Order management skills such as: Sourcing, Order fulfillment, Logistics, ERP/SAP etc. Also, the candidate should be willing to work in any shifts.
Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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